State Farm® Insurance Agent Peter Grande

"Excellent service! My insurance agent Olga is friendly, responsive, and very knowledgeable. She made the process easy, answered all my questions, and helped me find the right coverage. I highly recommend that office."

"Karen gives great customer service. From explaining policies, to sending reminders of how I can continue to save with State Farm.
Her professionalism, customer service, and good attitude are the reason why I keep doing business with this office."

"Karen was very efficient and friendly! Great experience ! Thank you"

"I can’t say enough good things about the service I received from Karen. She was friendly, efficient, and made the entire experience easy from beginning to end. She took the time to answer every question, explained everything in a way that was easy to understand, and never made me feel rushed.

Karen’s professionalism and genuine commitment to helping her clients really stand out. It’s clear she cares about providing excellent service, and that made all the difference. I highly recommend reaching out to her if you’re looking for someone who is knowledgeable, dependable, and a pleasure to work with."

"Working with Karen was a fantastic experience. She made what can sometimes feel like a complicated process incredibly easy. She was patient, attentive, and always quick to respond whenever I had a question. I never felt pressured—just well-informed and taken care of.

Great customer service is hard to find, and Karen exceeded my expectations. I appreciate her professionalism, honesty, and dedication to making sure everything was handled correctly. I wouldn’t hesitate to recommend her to anyone looking for an insurance agent they can trust."

"I had a great experience with Karen at State Farm. She was professional, knowledgeable, and took the time to answer all of my questions without making me feel rushed. She explained my coverage options clearly and made the entire process simple and stress-free.

Karen’s excellent customer service, attention to detail, and willingness to help really stood out. It’s refreshing to work with someone who genuinely cares about their clients and goes the extra mile to make sure everything is handled correctly.

I highly recommend Karen to anyone looking for outstanding service and a positive insurance experience!"

"Excelente servicio por parte de valentina pinzon excelente persona tuvo mucha paciencia para explicarme sobre los servicios que estaba adquiriendo con ella muchas gracias señorita valentina por su atención"

"Valentina tiene muy buena atención me asesoro en todas las dudas que tuve un excelente servicio"

"As a new customer I’m so happy with"

"Best insurance experience I've had in years. Karen Sandoval was really helpful in choosing the best insurance for me. Answered every question with extreme clear detail. She has a great professional attitude. I will definitely have her as my insurance rep for as long as I can! Definitely recommended her and this State Farm location."

"Karen is very helpful and provides good service she always takes her time helping me and explains everything to me , she is very professional on what she does and makes me feel comfortable."

"Excellent service from Valentina Pinzón—she took the time to explain everything to me and provide guidance so I could choose the best coverage. Thank you very much, Peter's team!"

"Valentina fue muy amable y nos ayudó con nuestras dudas"

"Gracias Karen y todo el equipo de state farm por siempre estar para ayudarme en todo lo que necesito referente a mi aseguran a muchas gracias al equipo de peter grande"

"Me gusta porque me atendieron bien y me dieron un buen trato"

"My girl Valentina Pinzon is very attentive and kind and always looks for a way to help me and solve my doubts"

"Дякую моєму агенту від компанії State Farm- Olga Brytska,професійна,тактовна,чуйна Людина - відчувається що на своєму місці!Терпеливо і професійно все пояснить на рахунок страхування (ненавʼязлива)Рекомендую всім ,хто любить і цінує якість в роботі."

"I am beyond impressed with the exceptional customer service provided by Martha Daniel at State Farm. From the moment I began working with her, it was clear that she is truly dedicated to helping her clients. Martha consistently goes above and beyond to ensure that every question is answered and that I fully understood all my coverage options. She takes the time to listen carefully to concerns and provides personalized solutions that fit my specific needs.

Her professionalism, attention to detail, and warm, friendly demeanor make working with her an absolute pleasure. It’s not just about insurance policies with Martha; it’s about building trust and making clients feel valued. I felt confident and reassured knowing that I was in good hands, thanks to her thoroughness and expertise. Martha's dedication to her clients and commitment to providing top-notch service is truly commendable.

I highly recommend Martha to anyone seeking insurance advice or assistance—she embodies what customer service should be!"

"Pete’s great.
-MRH"

"I've had this specific group for over 8 yrs. In the last 2 years, there has been a drastically reduced sense of professionalism and overall reliability when it comes to performance.

1. I was quoted one price and a day later, $80 dollars more.

2. I have established autopay multiple times. And every 3-4 months, I'm getting a bill for non payments. This is the simplest role function, and yet the incompetence is loud.
3. There is never a manager or Peter Grande to speak with for accountability.
4. On my most recent claim, I literally had to do all the leg work myself. From finding a towing company, finding an auto shop, and getting documents from financing to various claims departments. I'm not sure why anyone is employed here if the insured has to do all the work."

"Fast and easy service. Thank you State Farm!👍For six years I have had excellent service and I am pleased to have chosen State Farm to take care of my car insurance."

"I’m a new State Farm customer. About two weeks ago I got into a car accident and not knowing what to do I ran straight to my agent office where Mrs.Martha P Daniel was a Godsend. She took very good care of me and make me feel like I’m not alone with time situation. She help me negotiate more money when I wasn’t pleased with original insurance payout
Definitely recommend choosing them as your team.
Thank you Mrs. Martha 😊😉"

"I've been with State Farm since 2000 and that's all due to State Farm's very own Martha's impeccable service. She has been the real star of my experience throughout the years with Peter Grande-State Farm Agent. She has always treated me with kindness, compassion, patience and always put my mind to ease whenever I needed it. The icing on the cake is that she personally always makes sure that I am always getting the most for my money at the lowest price everytime my contract is up for renewal. Thank you Martha for being MY person at Peter Grande-State Farm Insurance Agent!!!🤩😇😁🙂 You are the reason why I am a State Farm customer!!!"

"Follow Up:
I called for a quote for a new vehicle. There was a quoted price increase of 20% for the new vehicle policy (which makes sense). Unfortunately, there was another surprise increase of an additional 30% from the new vehicle quote to the actual bill. This should serve as a warning that the quote they give you may not be accurate due to "human error".

I called on a Friday to discuss and was promised a call back in 10 minutes. That call never came. I had to call back Monday afternoon, at which time no one could talk to me. I didn't hear anything until that evening when the agent called me back. This was two weeks after my initial call to the office regarding the the surprise price increase.

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Provided a great rate quote, but then the actual bill came and it was 30% higher than the original quote. Poor communication and follow up in addressing the issues."

"This is my Statefarm office. Martha Daniel is the office manager and she is my go to lady for everything. The only person that I deal with exclusively!! She is so knowledgeable with everything pertaining to insurance. She knows my account like that back of her hand and never have I had a problem with any of my policies! Thank you Martha because your professionalism and experience brings me a piece of mind."